ZOOM EVENT GUIDELINES
**IMPORTANT** Zoom announced a mandatory update to version 5.0 on May 30th 2020. You must have the latest version of Zoom in order to participate.
Please be sure you’re set up correctly for your digital speed dating event. Doing so will make for a seamless dating experience for you and all guests in attendance. Read through this guide for everything you need to know.
PRO TIP: If you're a first timer on Zoom, we recommend getting yourself set up well in advance of the event. Waiting till the last minute to download the app/ create an account can result in technical issues that might keep you from being able to participate.
Getting set up on Zoom
STEP 1: For an optimal experience, attending the event from your laptop or desktop computer is recommended. But if your phone is the only device you have access to, that’s totally fine.
STEP 2: Make sure you have access to Zoom. You can download the app on whichever device you are using (here’s the web link https://zoom.us/support/download or visit the app store). If you do not want to download Zoom, you can access the event straight from your browser.
STEP 3: Do a test run to make sure you’re set up correctly and that your camera, audio and speakers work. (Ask a friend to hop on with you if needed).
IMPORTANT: Please make sure that you’re using your real name on Zoom as we need to be able to identify you and your gender. If you have a common first name (like, Alex or Ashley), include your last name or part of your last name in case we have another guest with the same name in attendance. This is also important as your real name is shared with your matches after the event.
Joining the event
ZOOM EVENT INVITE LINK: You’ll receive your unique link and password via email 24-48 hours before your event. Click on the link to access the event. The meeting ID and password will also be provided for those who need it.
KEEP YOUR DEVICE CHARGED: Ideally, keep your device charging as you participate. Being on video drains your battery quickly.
SET UP CLOSE TO YOUR ROUTER: To avoid a bad connection, be near your internet router.
ARRIVE 5 MINS EARLY: Please join Zoom 5 minutes before the event start time so we can check you in.
VIDEO OFF AND AUDIO/MIC OFF: By default, the event will start with everyone on mute and off video, except your event host. Please make sure to stay muted and keep your video off until advised otherwise. You will only ‘Start Video’ when your first speed date begins.
IF YOU CAN’T ACCESS THE EVENT: If you’re running into technical issues before or during the event, please email email@example.com or text (647) 696-7719 (You can copy and paste the following message: Hi! My name is (enter full name here). Please send me the Zoom link for the event happening in (enter city here).
INAPPROPRIATE BEHAVIOUR: We have a strict policy against poor etiquette of any kind, including turning your video on when you’ve been asked not to, leaving the event at any point once it’s started or bad manners.
STAYING FOR THE WHOLE EVENT: By purchasing a ticket, you have committed to staying for the entire duration of the event and participating in each speed date, just like you would in person.
Pretty fly for a wifi
‘Choppy’, ‘lagging’, ‘frozen’ and ‘delayed’ are all words we want to stay clear from during your video-chat event. A secure internet connection is a must.
Let there be light
Light is literally your BFF for online video-chat so make sure the area you’re going to be in during the event is super well lit. If your event is in the day time, sit in front of your window and use natural light.
Let's get angular!
Keep the angle of your computer, tablet or phone at eye-level or slightly higher.
Please make sure you have a quiet and dedicated space for the duration of the event without any background or interfering noise (music, television, etc)
Even though you’re probably attending from the comfort of your home, there is a dress code. Think ‘party on top’ and PJs on the bottom. Just kidding! You should aim to look your best and still treat your event like a night out.
Consider how you’d want to look on a dinner date that you’re excited about!
Pro Tip: Make a sincere effort, it won’t go unnoticed! And remember, you never get a second chance to make a first impression.